From the very first telephone call and right through to completion and afterwards we could not have asked for more. This is the most friendly and professional company that we have ever dealt with.
Adrian (Vendor 2021)
The sale of our ex family home was always going to be difficult (and it proved to be so), but with the service I got from everybody at Big Skies, I honestly could not have asked for more. They were as attentive on the professional level as I could have asked for, but equally so on the personal level, with fantastic support and encouragement all the way through the process. I am very grateful to all the lovely ladies and would not hesitate in recommending Big Skies to anyone who might be considering selling their home.
Ben (Vendor 2021)
Great experience buying from Big Skies - professional and very friendly throughout and so helpful even after we completed our purchase; helping us to sort out utilities and everything else quickly and efficiently so we could start to enjoy our new property
Nick (Purchaser 2021)
Big Skies was an absolute pleasure to deal with when we purchased our home. They are extremely friendly, trustworthy and approachable and we were always kept in the loop with the progress of our purchase. Sophie was always so very helpful. I would definitely recommend Big Skies and look forward to working with them in the future. Thank you Sophie and Hetti.
Paul and Jo (Purchaser 2021)
We have just learnt that the completion has taken place on our house in Heacham. Hallelujah! We live in Australia and if it were not for Sophie and Hetti at Big Skies this wouldn't have happened. Their promotion of the property led to wave after wave of interested parties and viewings. Viewings lead to offers and negotiations, all of which are carefully arbitrated by Big Skies, who are careful to ensure that full information is available to both sides so that informed decisions can be made that work for each party. The time difference didn't help but they kept the momentum going. They don't go missing, they're always in tune with what's needed to support each side in making their decisions on whether to proceed or not. And when an offer is accepted they can be relied on to chivvy things along.
Carl and Suzanne (Vendor 2021)
Thank you, thank you team Catslide for what can only be described as a pleasurable few months of liaising with you all, a smooth ride indeed and a very, very good outcome.... It has been a most rewarding customer experience for me. Hetti's your first visit, Marc and I were impressed by your professionalism and enthusiasm and you were certainly someone I felt I could work with on the sale of Catslide. Sophie and Claire, the lead is only as good as her team supporting her and both of you continued to impress me with your professional efficiency, yet friendliness approach. Team Catslide became king of the market - or in my case queen...!!! ???? I shall propably not have another property to sell in North Norfolk, but I shall certainly be recommending you..
Bob (Vendor 2021)
I must say you have restored our faith in the Estate Agency business. having endured less than favourable experiences over past sales, your approach to the whole thing was so refreshing 'getting on & doing the stuff' needing to be done without hesitation, was so much appreciated - especially as we were quite a distance away from the property. Please pass our thanks on to all your team, there were always courteous and helpful - definitely a Different Type of Estate Agency!
Rob and Anne (Vendor 2021)
Living permanently abroad, the thought of buying a holiday home in Norfolk, organising its management and housekeeping, plus doing any necessary renovations and the garden, seemed like far too many hurdles. This project was a dream that belonged to other people - until I encountered Big Skies. They made my dream possible. I've accomplished so much in such a short time with their help and that of friendly, dynamic, knowledgeable local people. A personable and positive experience from beginning to end.
Amanda (Purchaser 2021)
We bought a house in Warham from the team at Big Skies, completing in October 2020. It’s the best house buying experience we’ve ever had. They’re professional and friendly, and were very helpful with navigating the complications that came with buying in the middle of a pandemic. Absolutely recommend.
Camille & Paul (Purchaser 2021)
Julie and I just wanted to drop you a note to say thanks to you and your team for your help during the sale of Janes Cottage. We have been very impressed and appreciative of the local and market knowledge and the enthusiasm shown which undoubtedly helped keep the sale process moving on. We won’t hesitate to recommend Big Sky to friends in the future.
Paul & Julie (Vendor 2021)
We have much valued the support Big Skies have provided, always warm, polished and professional. Please pass my thanks and comments to all the team.
David (Purchaser 2020)
'I wouldn’t hesitate to recommend Big Skies Estates if you’re looking to buy or sell a holiday property in North Norfolk. Hetti & Sophie both have invaluable experience and first hand knowledge of both the holiday lettings and property market. They were both an absolute pleasure to work with and we felt did everything possible to market our home in the most positive way to find the right buyer. Great at the fun bits but also super efficient & fastidious on the more tedious aspects.'
Paula and Simon (Vendor 2020)
What an absolute pleasure to deal with Big Skies Estates & especially Sophie & Hetti who made the stressful house buying process a pleasure. As an expat overseas buyer the challenges are even more extensive but their knowledge, professionalism & communication was superb, I highly recommend their service and wouldn’t hesitate to use them again... hopefully soon.
Mark (Purchaser 2020)
We have bought & sold over 15 houses. We have encountered some good agents & diabolical agents. Big Skies are exceptional! Outstanding professionalism, focus, and delivery. Hettie & Sophie - brilliant team. We had 2 offers on our first viewing & completed within 7 weeks! Thank you
John and Louise (Vendor 2020)
Selling a house can be a challenge and stressful but Big Skies made it simple. Working with Hetti and Sophie was a great experience. They saw the opportunity Seastiles offered and quietly but tirelessly worked until they found just the right buyer.
Hugh Wray-McCann, Architect for Seastiles, Salthouse (2020)
We can not recommend Big Skies Estates enough, they were amazing! When buying our new home they made the process so easy and stress free. Very professional and knowledgeable but with a real genuine personal touch which makes all the difference. A special thank you to Sophie for all the help she gave us. We would like to wish Sophie and Big Skies every success in the future.
Simon and Debra Wakeham, Sedgeford (Purchaser 2019)
Having spent most of my property Developing Years in collaboration with Agents, I have never been so impressed until now….BIGSKIES estates both Sophie and Hetti are faultless in the service they provide both to both buyer and seller. They get to know you and your property, completely on the ball, no chasing to see "how the viewing went." immediate constructive feedback. The boutique, unique style of business that BIGSKIES estates offer is what the public have been waiting years for, but up until now other Agents have failed to deliver. I am not often impressed but wow…. both Hetti and Sophie leave me amazed. I want to shout from the rooftops how great , professional, friendly and efficient they are. Their logo….". A Different type of Estate Agency”…… how true that is…...
Amanda Barrington, Creative Spaces Ltd (Vendor 2019)
I just purchased a holiday property from Big Skies. Sophie and Hetti went above and beyond to help me overcome some unexpected hiccups along the way. They kept me informed of every development which we talked through at length, even outside office hours. I cannot recommend them highly enough and wish them every success for the future. Thank you Ladies, I miss our chats. Xx.
Anita (Purchaser 2019)
Both Hetti and Sophie that I liaised with were very friendly, helpful and totally professional from start to finish. They were full of ideas on how best to display and promote my property. After trying to sell for a year with a previous estate agent Big Skies had sold my property within weeks! Thank you again ladies.
Rachel (Vendor 2019)
Hetti and Sophie are a winning team! They make buying a house an absolute pleasure.... no stress, plenty of helpful advice and expertise, all of which ensures the whole experience is fun. They are honest, straight forward experts in their field and simply a pleasure to deal with. Thank you both for ensuring all went so smoothly with our purchase. We would recommend Big Skies Estates with no hesitation - they are agents that are different,with an attention to detail which is most impressive.
Nina and Romane (Purchaser 2019)