Testimonials


This is a long overdue review but I wanted to share how professional this team was. From our first viewing until after completion they could not be more helpful in ensuring that purchasing our holiday home was a smooth process. They patiently guided us through everything ensuring all our questions were answered honestly. Nothing seemed too much trouble despite how busy they were. We were even more appreciative having previously experienced trouble getting calls returned and questions answered honestly. I would recommend them to anyone interested in buying or selling a property.

Jill (Vendor 2021)

Sophie and team are a class act - right through from their marketing to the day of completion.  Their videos of the properties are excellent, allowing potential buyers to get a true sense of the property at a distance which is so important these days!  They get to know the properties and vendors really well so are ideally placed to answer buyers’ questions quickly.  The team are really passionate about property, know the market, can provide recommendations for surveyors and solicitors too.  They check in regularly and are with you for the whole of the property journey.  Head and shoulders above the competition.  I couldn’t recommend them enough!! 

Anonymous (Buyer 2021)

Thank you so much Hetti, Sophie, Ed & everyone at Big Skies. It’s been such a lovely experience selling Hare cottage with yourself. All your staff are fantastic and go the extra mile to ensure we have a wonderful service. Im so pleased to be a record holder! And that everyone loved the cottage. Thank you again so much, the best decision I ever made was getting in touch with Big skies! All the best, Rachel x

Rachel (Vendor 2021)

The team at Big Skies Estates were introduced to us by close friends, as we were looking to sell our much loved home in North Norfolk. From the point of initial inspection until well after completion we have been given highly professional advice, and at no point was anything too much for any of them. We live overseas and because of this it meant that we were wholly reliant on Big Skies Estates to perform well for us from the start, and they did just that. We would recommend them to anyone looking to sell their home as they proved to be very hard working, knowledgeable, enthusiastic, trustworthy and highly committed throughout the entire selling process. A fantastic team, and a very big thank you to everyone at Big Skies Estates. Mr and Mrs J P

Jim and Fiona (Vendor 2021)

The sale of our ex family home was always going to be difficult (and it proved to be so), but with the service I got from everybody at Big Skies, I honestly could not have asked for more. They were as attentive on the professional level as I could have asked for, but equally so on the personal level, with fantastic support and encouragement all the way through the process. I am very grateful to all the lovely ladies and would not hesitate in recommending Big Skies to anyone who might be considering selling their home.

Ben (Vendor 2021)

Just purchased our holiday home in Norfolk through Big Skies and they were first class from start to finish. Their ‘video tours’ of properties are really detailed so give you a clear idea if you want to view the property and the communication and support from Hetti and Sophie throughout the purchase was fantastic. Highly recommend!

Bren (Purchaser 2021)

From the very first telephone call and right through to completion and afterwards we could not have asked for more. This is the most friendly and professional company that we have ever dealt with.

Adrian (Vendor 2021)

The sale of our ex family home was always going to be difficult (and it proved to be so), but with the service I got from everybody at Big Skies, I honestly could not have asked for more. They were as attentive on the professional level as I could have asked for, but equally so on the personal level, with fantastic support and encouragement all the way through the process. I am very grateful to all the lovely ladies and would not hesitate in recommending Big Skies to anyone who might be considering selling their home.

Ben (Vendor 2021)

Great experience buying from Big Skies - professional and very friendly throughout and so helpful even after we completed our purchase; helping us to sort out utilities and everything else quickly and efficiently so we could start to enjoy our new property

Nick (Purchaser 2021)

Big Skies was an absolute pleasure to deal with when we purchased our home. They are extremely friendly, trustworthy and approachable and we were always kept in the loop with the progress of our purchase. Sophie was always so very helpful. I would definitely recommend Big Skies and look forward to working with them in the future. Thank you Sophie and Hetti.

Paul and Jo (Purchaser 2021)

We have just learnt that the completion has taken place on our house in Heacham. Hallelujah! We live in Australia and if it were not for Sophie and Hetti at Big Skies this wouldn't have happened. Their promotion of the property led to wave after wave of interested parties and viewings. Viewings lead to offers and negotiations, all of which are carefully arbitrated by Big Skies, who are careful to ensure that full information is available to both sides so that informed decisions can be made that work for each party. The time difference didn't help but they kept the momentum going. They don't go missing, they're always in tune with what's needed to support each side in making their decisions on whether to proceed or not. And when an offer is accepted they can be relied on to chivvy things along.

Carl and Suzanne (Vendor 2021)

Thank you, thank you team Catslide for what can only be described as a pleasurable few months of liaising with you all, a smooth ride indeed and a very, very good outcome.... It has been a most rewarding customer experience for me. Hetti's your first visit, Marc and I were impressed by your professionalism and enthusiasm and you were certainly someone I felt I could work with on the sale of Catslide. Sophie and Claire, the lead is only as good as her team supporting her and both of you continued to impress me with your professional efficiency, yet friendliness approach. Team Catslide became king of the market - or in my case queen...!!! ???? I shall propably not have another property to sell in North Norfolk, but I shall certainly be recommending you..

Bob (Vendor 2021)

I must say you have restored our faith in the Estate Agency business. having endured less than favourable experiences over past sales, your approach to the whole thing was so refreshing 'getting on & doing the stuff' needing to be done without hesitation, was so much appreciated - especially as we were quite a distance away from the property. Please pass our thanks on to all your team, there were always courteous and helpful - definitely a Different Type of Estate Agency!

Rob and Anne (Vendor 2021)

Living permanently abroad, the thought of buying a holiday home in Norfolk, organising its management and housekeeping, plus doing any necessary renovations and the garden, seemed like far too many hurdles.  This project was a dream that belonged to other people - until I encountered Big Skies.  They made my dream possible.  I've accomplished so much in such a short time with their help and that of friendly, dynamic, knowledgeable local people.  A personable and positive experience from beginning to end.

Amanda (Purchaser 2021)

We bought a house in Warham from the team at Big Skies, completing in October 2020. It’s the best house buying experience we’ve ever had. They’re professional and friendly, and were very helpful with navigating the complications that came with buying in the middle of a pandemic. Absolutely recommend.

Camille & Paul (Purchaser 2021)

Julie and I just wanted to drop you a note to say thanks to you and your team for your help during the sale of Janes Cottage. We have been very impressed and appreciative of the local and market knowledge and the enthusiasm shown which undoubtedly helped keep the sale process moving on. We won’t hesitate to recommend Big Sky to friends in the future.

Paul & Julie (Vendor 2021)

We have much valued the support Big Skies have provided, always warm, polished and professional. Please pass my thanks and comments to all the team.

David (Purchaser 2020)

'I wouldn’t hesitate to recommend Big Skies Estates if you’re looking to buy or sell a holiday property in North Norfolk.  Hetti & Sophie both have invaluable experience and first hand knowledge of both the holiday lettings and property market.  They were both an absolute pleasure to work with and we felt did everything possible to market our home in the most positive way to find the right buyer. Great at the fun bits but also super efficient & fastidious on the more tedious aspects.'  

Paula and Simon (Vendor 2020)

What an absolute pleasure to deal with Big Skies Estates & especially Sophie & Hetti who made the stressful house buying process a pleasure. As an expat overseas buyer the challenges are even more extensive but their knowledge, professionalism & communication was superb, I highly recommend their service and wouldn’t hesitate to use them again... hopefully soon.

Mark (Purchaser 2020)

We have bought & sold over 15 houses. We have encountered some good agents & diabolical agents. Big Skies are exceptional! Outstanding professionalism, focus, and delivery. Hettie & Sophie - brilliant team. We had 2 offers on our first viewing & completed within 7 weeks! Thank you 

John and Louise (Vendor 2020)

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